• 500 piece minimum order for custom. Re-orders are also 500 pc. minimums.



• Average time to receive production of a custom piece is 10-12 weeks (timing varies).



• We require computer generated artwork, in a jpeg. format. Artwork must be to size - (33 mm width or height maximum) - and product ready. Any artwork or adjustment made on our end will be $75-100, depending upon the complexity of the design. Allow 7 days for production and approval of artwork.



• There is a one-time development/sampling fee of $200 for each custom piece due upon submittal; this will be applied toward the order when placed.



• Two pre-production samples will be sent to you for review approximately 3-4 weeks after artwork approval. Once sample is approved, production of the order takes approximately 8 weeks. Shipping and delivery is an additional 1 week after final payment is received.



• Terms are 50% deposit with your order and balance is due upon shipment of order from Alexx, Inc. If you are interested in developing a custom piece, please send an email to christie@finderskeypurse.com or call Alexx, Inc. for more information.